INCREASE BUSINESS FUNCTIONALITY
SasS enables any size business to simplify IT and build stronger customer relationships with Software-as-a-Service Products.
What is SaaS?
SaaS (Software-as-a-Service) securely and reliably delivers popular software across the internet on a subscription basis.
Why Use SaaS?
It allows companies to access business functionality at a cost typically less than paying for licensed applications since SaaS pricing is based on a monthly fee.
Because the software is hosted remotely, users don’t need to invest in additional hardware.
SaaS removes the need for organizations to handle the installation, set-up and upkeep and maintenance of software applications.
Other advantages of SaaS include ease of administration, automatic updates and patch management, and software version compatibility among users.
It's easy today to deliver the latest Microsoft Office and CRM products in a SaaS model, with flexible options to meet any organizations requirements, with minimal or zero purchase of additional hardware or software required.
CRM Customer Relationship Management is software to help you 'manage' all you business relationships. Want to be a CCNA professional? You won't be able to manage all your ticket tracking without a good grasp of a CRM ticket tracking system, and manage all your work order notes to make sure you don't re-do any of your work.
Although CRM isn't necessarily as SaaS product, we have heard of nightmare stories of businesses that ran self hosted CRM software and didn't carry out regular backups! Remember it's the data contained within CRM that makes it invaluable, not the CRM software itself!
Free open source CRM sounds like a great opportunity, but carry out regular backups, if they crash all your organizational and historic data can be irretrievable.
As we're using CRM as an example, there's specialist CRM software for Startups SOHO Single Director companies, Helpdesk Systems, Sales Lead CRM software, Project Management CRM systems. Suppose you're a IT technician, how do you keep track of networking problems, server problems, IP Phone and password problems? You're holding yourself back if you do not gain a firm grasp of the benefits of CRM SaaS.
Are you a Creative company that 'creates' Art Work and Graphics? there are excellent CRM software products out there so you can keep track of all those products.
Learn more about Cloud Services Integration»
Hosted vs. Self Hosted: As mentioned above there are benefits and drawbacks for both, Self Hosting may look good, but running time consuming backups regularly can add to budgets. Data crunch on specification and pricing scheduling, per user licence pricing vs. per open month. Remember licences soon add up if your employees have a work PC, a smartphone, tablet and a home PC.
Found your ideal CRM product? does it automatically sync with outlook and smartphones? many don't! The calendar may only alert when you access the software itself, if you do that every morning that's fine, but it's better to get an alert via email or an app as you might change habits.
Bosses can run CRM Metrics to keep eye on employee efficiency, £100 a month soon pays for itself when you can find employees that aren't carrying their weight.
The other side of the coin is valuable employees can benefit by showing their completed work order tickets and metrics to their boss via the CRM.
Microsoft Dynamics CRM
CRM is a cloud-based platform to help any business centrally manage it's sales & marketing efforts, together with business relationships, automate key business processes, and deliver amazing customer experiences.
Learn more about Dynamics CRM».
Microsoft Office 365
Provides a complete subscription-based, cloud-hosted platform of Microsoft business applications including Outlook. Improving communication, productivity and collaboration through an enterprise-class email service, shared files and data, tasks, calendaring, and contact capabilities.
Learn more about Office 365».